VitoCamera won’t open
Check that Vito has camera access in your phone’s Settings, then reopen the app.
A score looks wrong
Retake the photo in good light with the ingredients or label clearly visible.
Scan won’t finish
Vito needs an internet connection to analyze a photo. Check your connection and try again.
Can’t sign in to the app
Use the same account you subscribed with on the website. You can check it on your account page.
Billing questions
Update your card, download invoices or cancel from Manage billing on your account page.
Forgot your password
Choose “Forgot password” on the sign in page and we’ll email you a reset link.